Update regarding Office Policy and Protocol for Covid-19 office Re-Opening
We hope everyone is safe and sound taking precautions whenever you are out in this time of national health emergency. As we approach possible opening of the office to see all of our patients, we wanted to update you on what guidelines we have established in order to safeguard the health and well-being for all of our patients and family members. Please make sure to read the following as you make your way into our office.
Thank you for being patient and understanding as we navigate through this difficult time.
Before coming to our office:
1) Please fill out the COVID-19 Informed Consent Form – 2020-05-08 and email back to us. For new patient also along with A) patient intake form B) images of patient’s ID and insurance card. C) tongue and face picture.
2) Has the patient or any member of the family have signs or symptoms such as fever, cough, shortness of breath, sore throat in the past 14-21 days? If so, please postpone the incoming appointment and go to your doctor office for further diagnosis or wait least 14 days reached.
3) If patient wants to use insurance, please call insurance to get acupuncture benefits including number of visits per year, deductible, copay, coinsurance. Usually phone number is on the back of insurance card.
Arrival at the office:
1) In order to minimize contact with other patients, our office will see patients at 15 minute intervals. We ask ALL patients to arrive ON-TIME. ONLY ONE PATIENT will be allowed into the reception area every 15 minutes. Late arrivals will need to wait outside to be seen.
2) ONLY patients will be allowed into the treatment area. This is a strictly enforced policy and we ask parents or family members to wait either OUTSIDE or in the waiting area. If parents have any questions regarding treatment, please ask a staff member and Mr. Fan will address any questions either before or after the treatment visit.
3) We will be measuring the body temperature of those coming into the office. This is a contact-less procedure using a temporal thermometer. Customers can have hand sanitizer in our bathrooms and alcohol wipers at our front desk.
4) Lastly, PLEASE MAKE SURE ALL PERSONS ENTERING OUR OFFICE IS WEARING A MASK. This is a Department of Health requirement and anyone without a mask will NOT BE SEEN and CANNOT enter our facility.
Washington Acupuncture
Wellness Center
1712 I ST NW Suite 410
Washington DC 20006
(703)772-7592
(202)246-8833
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The office staff and I thank everyone for taking the necessary precautions at this time. We are very grateful for everyone’s cooperation and patience. We will continue to make sure everyone is safe and sound coming to our office with stringent adherence to OSHA and CDC recommendations for acupuncture office facilities. Again, thank you for your understanding and we look forward to seeing everyone back at the office!
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